{
  "version": "d19.108",
  "name": "PLENA Global ProofOps market templates",
  "updated_at_utc": "2026-05-14T21:34:13Z",
  "universal_workflow": [
    {
      "step": "intake",
      "label": "Intake",
      "question": "What happened, who is asking, what must be decided, and what evidence already exists?"
    },
    {
      "step": "authority",
      "label": "Authority",
      "question": "Who had authority to act, approve, refuse, escalate, correct, or verify?"
    },
    {
      "step": "evidence",
      "label": "Evidence",
      "question": "Which files, attestations, timestamps, source systems, witnesses, or hashes support the event?"
    },
    {
      "step": "human_review",
      "label": "Human review",
      "question": "Which named human reviewed the file, what did they decide, and what limits did they record?"
    },
    {
      "step": "ai_involvement",
      "label": "AI involvement",
      "question": "Was AI used to draft, summarize, classify, translate, recommend, or decide?"
    },
    {
      "step": "action_path",
      "label": "Approval / refusal / escalation / correction",
      "question": "What action was taken, refused, corrected, escalated, or left pending?"
    },
    {
      "step": "vrx1_receipt",
      "label": "VRX-1 receipt",
      "question": "What portable receipt records the accountability event?"
    },
    {
      "step": "evidence_packet",
      "label": "Evidence packet",
      "question": "What should travel with the recipient, auditor, insurer, regulator, court, or institution?"
    },
    {
      "step": "verification_preview",
      "label": "Verification preview",
      "question": "What can an outsider verify without receiving private data?"
    },
    {
      "step": "export",
      "label": "JSON / exportable output",
      "question": "Which JSON, CSV, PDF-ready, or API-ready record can be preserved?"
    }
  ],
  "market_doors": [
    {
      "id": "enterprise",
      "title": "Enterprise ProofOps",
      "primary_buyers": [
        "Fortune 500 companies",
        "AI companies",
        "Magnificent Seven ecosystems",
        "Banks",
        "Insurance companies",
        "Energy companies",
        "Consulting firms"
      ],
      "proof_problem": "Boards, auditors, insurers, vendors, customers, and regulators increasingly ask who approved an action, what evidence existed, whether AI was involved, and whether human review was real.",
      "demo": "Enterprise incident, vendor, board, insurer, and AI oversight proof packet.",
      "starter_receipt_type": "enterprise_action"
    },
    {
      "id": "public_integrity",
      "title": "Public Integrity & GovTech",
      "primary_buyers": [
        "Governments",
        "Anti-corruption agencies",
        "Tax authorities",
        "Customs agencies",
        "Border agencies",
        "Telecom regulators",
        "Standards bodies",
        "Municipal governments / smart cities"
      ],
      "proof_problem": "Public institutions need credible intake, decisions, correction trails, refusal records, complaint handling, and verification previews without exposing private case data.",
      "demo": "Public-service decision receipt plus citizen verification preview.",
      "starter_receipt_type": "public_service_action"
    },
    {
      "id": "justice_rights",
      "title": "Justice, Rights & Civic Accountability",
      "primary_buyers": [
        "Courts of justice",
        "Legal aid",
        "Ombudsman offices",
        "Civil society groups",
        "Human rights organizations",
        "Family courts and child-protection agencies",
        "Prisons and correctional oversight bodies",
        "Police accountability bodies"
      ],
      "proof_problem": "Rights-sensitive institutions need accountable handoff, deadline, refusal, escalation, and correction receipts that can travel across fragmented systems.",
      "demo": "Complaint-to-escalation evidence packet with deadlines and review trail.",
      "starter_receipt_type": "rights_case"
    },
    {
      "id": "humanitarian",
      "title": "Humanitarian & Development Accountability",
      "primary_buyers": [
        "UN agencies",
        "International NGOs",
        "Foundations / philanthropy",
        "Disaster-response agencies",
        "Hospitals and public health systems",
        "Food-safety authorities",
        "Housing authorities"
      ],
      "proof_problem": "Programs must prove beneficiary intake, service delivery, eligibility handling, field evidence, safeguarding review, correction, and donor reporting boundaries.",
      "demo": "Aid delivery / service occurrence receipt with redacted public proof.",
      "starter_receipt_type": "service_delivery"
    },
    {
      "id": "faith_mission",
      "title": "Faith & Mission Accountability",
      "primary_buyers": [
        "Churches",
        "Catholic dioceses",
        "Roman Curia / dicasteries",
        "Catholic religious orders",
        "Pentecostal megachurches",
        "Diaspora churches and community centers"
      ],
      "proof_problem": "Mission institutions need accountable records for safeguarding, pastoral handoff, aid distribution, school/hospital service, archives, consent, and complaint handling.",
      "demo": "Safeguarding intake and human-review packet with public-safe verification.",
      "starter_receipt_type": "mission_accountability"
    },
    {
      "id": "knowledge",
      "title": "University & Knowledge Integrity",
      "primary_buyers": [
        "Universities",
        "Research institutions",
        "Professional licensing/accreditation bodies",
        "Journalism/media organizations",
        "Standards bodies"
      ],
      "proof_problem": "Knowledge institutions need proof of authorship, review, credential recognition, research integrity, AI involvement, corrections, and public claims.",
      "demo": "Credential/authorship/research-integrity receipt bundle.",
      "starter_receipt_type": "knowledge_integrity"
    },
    {
      "id": "community_mobility",
      "title": "Community, Heritage & Mobility Proof",
      "primary_buyers": [
        "Diaspora/refugee/migration organizations",
        "Indigenous/local communities",
        "Labor/worker-rights groups",
        "Consumer protection bodies",
        "Cultural heritage institutions",
        "Credit unions and cooperatives",
        "Agricultural cooperatives",
        "Small business associations",
        "Chambers of commerce",
        "Sports federations and anti-doping bodies",
        "Maritime and aviation regulators"
      ],
      "proof_problem": "People and community institutions need portable records when databases stay local but receipts must travel across borders, employers, schools, agencies, and disputes.",
      "demo": "Community proof packet with credential, origin, consent, complaint, and verification preview.",
      "starter_receipt_type": "community_mobility"
    }
  ],
  "sector_templates": [
    {
      "sector": "Banks",
      "door": "enterprise",
      "receipt_focus": [
        "KYC decision record",
        "source-of-funds evidence packet",
        "AI-assisted review disclosure",
        "customer complaint handling",
        "regulator-ready escalation trail"
      ],
      "starter_demo": "AML/KYC review decision with human reviewer and evidence inventory."
    },
    {
      "sector": "Insurance companies",
      "door": "enterprise",
      "receipt_focus": [
        "claim evidence packet",
        "underwriter review trail",
        "fraud/refusal reason code",
        "appeal deadline receipt",
        "human-review record"
      ],
      "starter_demo": "Claim decision packet that shows evidence, reviewer, AI use, and appeal path."
    },
    {
      "sector": "Hospitals and public health systems",
      "door": "humanitarian",
      "receipt_focus": [
        "service occurrence",
        "consent record",
        "complaint intake",
        "safety incident trail",
        "public-health response packet"
      ],
      "starter_demo": "Patient-service occurrence and safety-incident evidence receipt."
    },
    {
      "sector": "AI companies",
      "door": "enterprise",
      "receipt_focus": [
        "model-output human review",
        "safety escalation",
        "incident evidence room",
        "enterprise customer assurance",
        "agent authorization"
      ],
      "starter_demo": "AI incident response proof packet with human review and corrective action."
    },
    {
      "sector": "Universities",
      "door": "knowledge",
      "receipt_focus": [
        "credential recognition",
        "AI-use disclosure",
        "authorship provenance",
        "disciplinary review",
        "research correction trail"
      ],
      "starter_demo": "Credential and authorship proof bundle."
    },
    {
      "sector": "Catholic dioceses",
      "door": "faith_mission",
      "receipt_focus": [
        "safeguarding intake",
        "pastoral handoff",
        "charity service record",
        "archive continuity",
        "human-review refusal receipt"
      ],
      "starter_demo": "Safeguarding intake packet with redacted verification preview."
    },
    {
      "sector": "Government ministries",
      "door": "public_integrity",
      "receipt_focus": [
        "application intake",
        "decision authority",
        "deadline receipt",
        "correction trail",
        "public-safe verification"
      ],
      "starter_demo": "Permit or benefit decision receipt."
    },
    {
      "sector": "Sports federations and anti-doping bodies",
      "door": "community_mobility",
      "receipt_focus": [
        "sample chain-of-custody",
        "hearing deadline",
        "athlete notice",
        "appeal route",
        "public result verification"
      ],
      "starter_demo": "Anti-doping case receipt with chain-of-custody metadata."
    }
  ]
}