Important: By using any PLENA platform, you agree to these Terms. PLENA provides information only. PLENA is not a law firm, immigration consultant, financial adviser, or medical provider. Nothing on PLENA constitutes legal, immigration, financial, or medical advice. Always verify information independently and consult a qualified professional for advice specific to your situation.
By accessing or using any PLENA platform, you agree to be bound by these Terms of Service and PLENA's Privacy Policy. If you do not agree, you may not use PLENA.
PLENA LLC reserves the right to update these Terms at any time. Continued use of PLENA after an update constitutes acceptance of the revised Terms. Material changes will be announced on the PLENA homepage.
PLENA is a suite of information and awareness platforms designed to help immigrants, refugees, and diaspora professionals access knowledge about fraud patterns, credential processes, legal frameworks, and related topics.
PLENA includes: DIGITA (fraud awareness), VERITA (credential verification information), ORIGINA (intellectual property awareness), ASCENDA (credential recognition information), SALVA (health information), DETECTA (AI detection), AEQUITA (rights information), FORTIA (legal framework information), NAVIGA (system navigation), TEMPORA (deadline awareness), PROVA (documentation support), LEGIBLA (contract literacy), and other platforms.
PLENA is an information platform, not a professional services firm. The distinction is described in Section 4 below.
You must be at least 13 years old to use PLENA. By using PLENA, you represent that you meet this requirement. PLENA is not directed to children under 13 and does not knowingly collect information from children under 13.
This is the most important section of these Terms. Please read it carefully before using any PLENA platform.
PLENA provides general legal information only. Nothing on PLENA constitutes legal advice. PLENA is not a law firm and does not create an attorney-client relationship. Legal information describes what the law generally says. Legal advice applies the law to your specific situation. Only a licensed attorney can give legal advice. Always consult a qualified attorney for advice on your specific legal situation.
Providing immigration advice without authorisation is illegal in multiple jurisdictions, including the United Kingdom (Immigration and Asylum Act 1999), Canada (Immigration and Refugee Protection Act), United States (unauthorised practice of immigration law), and Australia (Migration Act 1958). PLENA does not provide immigration advice.
PLENA provides information about immigration fraud patterns, how to identify legitimate representatives, and how to find authorised immigration advisers. PLENA does not advise on visa categories, application strategies, status changes, or case-specific immigration decisions.
If you need immigration advice: in Canada, consult an RCIC-registered consultant or lawyer. In the UK, consult an OISC-registered adviser. In the USA, consult a licensed attorney or accredited representative. In Australia, consult an MARA-registered agent.
PLENA provides fraud awareness information about financial scams. PLENA does not advise on investments, banking products, cryptocurrency, remittance services, or financial decisions. Nothing on PLENA constitutes financial advice or a recommendation to use or avoid any financial product or service. Consult a regulated financial adviser for financial decisions.
PLENA's SALVA platform provides general health information and health rights information. This is not medical advice and does not constitute a diagnosis, treatment recommendation, or doctor-patient relationship. Always consult a qualified healthcare provider for medical decisions.
PLENA uses AI language models to generate analysis outputs. AI analysis reflects patterns in training data and is not a professional assessment, investigation, or determination. AI analysis outputs on PLENA:
A risk score of "Very High" is a pattern-based indicator, not a verdict. A risk score of "Low" does not confirm legitimacy. Always verify independently.
PLENA is an interactive computer service as defined by Section 230 of the Communications Decency Act (47 U.S.C. § 230). PLENA is not the publisher or speaker of user-submitted Community Reports and is not liable for the content of Community Reports under Section 230.
By submitting a Community Report, you represent and warrant that:
Misuse of Community Reports to submit false or malicious reports violates these Terms and may expose you to legal liability independent of PLENA.
PLENA will review requests to remove Community Reports that are alleged to be false, defamatory, or in violation of these Terms. Requests should be sent to reports@plena.app. PLENA will respond within 14 days. PLENA's review of removal requests does not create liability for content PLENA did not author.
You may not use PLENA to:
The PLENA name, logo, platform design, tool structure, content, and written materials are the intellectual property of PLENA LLC. You may not reproduce, distribute, or create derivative works from PLENA's content without written permission.
User-submitted Community Reports remain your content. By submitting a report, you grant PLENA a worldwide, royalty-free, perpetual licence to store, display, and make the report searchable on the PLENA platform for the purpose of fraud awareness.
PLENA's AI analysis outputs are generated content. You may use analysis outputs you receive for your own personal decision-making. You may not republish or commercialise AI outputs from PLENA without permission.
PLENA IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. PLENA LLC DOES NOT WARRANT THAT PLENA WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANALYSIS RESULTS WILL BE ACCURATE, COMPLETE, OR CURRENT; THAT COMMUNITY REPORTS ARE TRUE, ACCURATE, OR VERIFIED; OR THAT THE PLATFORM WILL MEET YOUR SPECIFIC NEEDS.
YOUR USE OF PLENA IS ENTIRELY AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PLENA LLC AND ITS OWNERS, OPERATORS, AND AFFILIATES SHALL NOT BE LIABLE FOR: ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF PLENA; FINANCIAL LOSSES ARISING FROM RELIANCE ON PLENA'S ANALYSIS, INFORMATION, OR COMMUNITY REPORTS; INACCURACIES OR ERRORS IN AI-GENERATED ANALYSIS; HARM RESULTING FROM YOUR INTERACTIONS WITH ANY THIRD PARTY IDENTIFIED THROUGH PLENA; OR LOSS OR CORRUPTION OF LOCALLY STORED DATA.
If you have paid for a PLENA service, PLENA's maximum liability to you is limited to the amount you paid in the three months preceding the claim.
In jurisdictions that do not allow the exclusion of certain warranties or limitation of liability, PLENA's liability is limited to the fullest extent permitted by law.
These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of PLENA shall be resolved in the state or federal courts located in California, and you consent to the jurisdiction of those courts.
For users in the European Union or United Kingdom, nothing in this section affects your statutory rights under applicable consumer protection law in your country of residence.
PLENA reserves the right to suspend or terminate access to the platform for users who violate these Terms, submit abusive Community Reports, or engage in conduct that harms the platform or its users. PLENA may do so without prior notice.
These Terms, together with PLENA's Privacy Policy, constitute the entire agreement between you and PLENA LLC regarding your use of the platform. They supersede any prior agreements. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
PLENA LLC · California, United States
These Terms of Service reflect PLENA's operations as of April 2026. They should be reviewed by a qualified California attorney before PLENA reaches significant scale, begins institutional sales, or accepts payment from users. Nothing in this document constitutes legal advice.