PLENA Human Reviewer Onboarding

AI can process. A human reviewer must be accountable.

A PLENA human reviewer's scope: what they may do, what they must not claim, how they document limits, and how the reviewer registry can become a serious trust asset.

Reviewer role

A PLENA reviewer does not become a judge, lawyer, government officer, forensic examiner, doctor, or insurer. The reviewer performs a scoped human review and records the limits.

Completeness

Check whether the file is organized enough to proceed

Are documents labeled, dated, attributed, and connected to specific claims?

Consistency

Check whether the claim and evidence match

Does the certificate name the same institution? Does the date support the timeline? Are contradictions flagged?

Scope

State what was not reviewed

The strongest reviewer is honest about what they did not verify.

Refusal

Refuse safely when evidence is insufficient

Refusal protects PLENA, the reviewer, the issuer, and the person requesting help.

Conflict

Declare conflicts and recuse when needed

A reviewer should not review their own file, their employer’s disputed claim, or a case where impartiality is compromised.

Dignity

Treat users as people, not cases

Explain missing evidence without humiliation, intimidation, or careless exposure of private facts.

Reviewer oath template

I agree to review only within my declared scope, to record what I checked and what I did not check, to refuse verification when evidence is insufficient, to protect private information, to disclose conflicts of interest, and to avoid presenting PLENA review as legal, medical, financial, immigration, forensic, governmental, or judicial determination.

Onboarding checklist

StepRequirementStatus
Identity and contactName, role, organization, jurisdiction if applicable, contact route.Profile pending / active / suspended / retired.
TrainingEvidence handling, privacy boundaries, refusal receipts, public verification limits.Training completed date.
ScopeCredential review, records organization, authorship timeline, service occurrence, or other narrow lane.Visible scope statement.
ConflictsConflict disclosure rule and recusal path.Declared / none / recused.
Complaint routeHow users can challenge review, correction, refusal, or reviewer conduct.Public complaint route.